New Functionality
supply-link users can now reply or forward the email messages to relevant people without having to log into supply-link web portal. Supply-link can be listen into your email communication and store at against the relevant Purchase Order in the Notes (communication history) section.
Conceptual diagram
How it works
- A user creates a Note within supply-link web portal against a particular Purchase Order. Send as email? option is selected as Yes while creating the note..
- supply-link application sends the note as an email message to the people specified in the in new note.
- Person who has received this email message can now reply or forward directly from their email client (Outlook, Gmail, mobile device). i.e., they don't need to login to supply-link web portal to reply or forward the message. Email messages exchanged from this point onward are captured and stored against the particular PO from where the initial email originated. supply-link web services listens to the email communication between the people that supply-link can identify and stores the messages against the PO.
- First message is initiated within supply-link web portal.
- Subject of the email remains unchanged. i.e., remains same as the 1st message originated from supply-link.
- Email messages are copied (CC) to contact@supplylink.net.au
- The person replying or forwarding the email must be a registered user in supply-link application.
